Shipping Policy
Order Processing
All orders are processed within 1-3 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your order details once your purchase is complete.
Shipping Times
Once processed, estimated delivery times are as follows:
- Standard Shipping: 7-14 business days
- Express Shipping: 5-8 business days (where available)
Please note these are estimates. Delivery times may vary due to carrier delays, customs processing, or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free standard shipping on orders over a set threshold — check our current promotions for details.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the sole responsibility of the buyer and are not covered by Zoryn.
Order Tracking
Once your order has shipped you will receive an email containing your tracking number. You can use this to monitor your delivery status at any time through our Track Your Order page.
Lost or Delayed Orders
If your order has not arrived within 20 business days of shipping, please contact us at our Contact page and we will investigate and resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout. Zoryn is not responsible for orders delivered to an incorrectly provided address. If you notice an error, contact us immediately within 12 hours of placing your order.